Terms of Service

1. About WAKARU

WAKARU.AI (“WAKARU,” “we,” “us,” or “our”) is a social-media management and analytics platform. We help creators, brands, and teams connect their accounts across supported social and commerce platforms, aggregate performance data, surface insights, and manage relationships — all in one calm, structured workspace.

These Terms of Service (“Terms”) govern your access to and use of the WAKARU website, applications, APIs, and services (collectively, the “Service”). By creating an account, connecting a platform, or otherwise using the Service, you agree to these Terms.

2. Eligibility and Accounts

You must be at least 18 years old and have the authority to bind any entity you represent. You are responsible for maintaining the security of your account credentials and for all activity that occurs under your account. If you suspect unauthorized access, contact us immediately.

3. Connecting Third-Party Platforms

WAKARU can connect to third-party platforms such as Facebook, Instagram, TikTok, TikTok Shop, YouTube, Google, Shopify, Stripe, and others that we support from time to time. When you connect an account, you authorize WAKARU to access and process information from that platform in accordance with these Terms and our Privacy Policy.

You are responsible for complying with the terms, policies, and developer rules of each platform you connect. WAKARU does not control those platforms, and their availability, features, or data access may change without notice.

4. Acceptable Use

You agree not to use the Service to violate any law, infringe intellectual property, harass others, distribute malware, interfere with our systems, or attempt to access data or accounts you are not authorized to access. We may suspend or terminate accounts that violate these rules.

5. Data and Content

You retain ownership of the content and data you bring into WAKARU. By using the Service, you grant us the limited right to process, store, and display that data solely to provide and improve the Service. We do not claim ownership over your social-media content, audience data, or analytics.

6. Subscriptions and Payments

Some features of the Service may require a paid subscription. Fees, billing cycles, and refund policies are described at the point of purchase and in any applicable order form. We may change pricing by providing advance notice.

7. Intellectual Property

WAKARU and its branding, software, designs, and documentation are owned by us or our licensors and are protected by copyright, trademark, and other laws. You may not copy, modify, distribute, or reverse-engineer our software except as permitted by law or with our written consent.

8. Termination

You may stop using the Service and request account deletion at any time. We may suspend or terminate your access if you breach these Terms or if required by law. Upon termination, your right to use the Service ceases immediately, and we will handle your data as described in our Privacy Policy.

9. Disclaimers and Limitation of Liability

The Service is provided “as is” and “as available.” To the fullest extent permitted by law, WAKARU disclaims all warranties and is not liable for indirect, incidental, or consequential damages arising from your use of the Service. Our total liability is limited to the amount you paid us in the 12 months preceding the claim, or $100 if you did not pay.

10. Changes to These Terms

We may update these Terms from time to time. We will post the revised Terms with a new effective date and, for material changes, notify you via email or through the Service. Continued use after the changes constitutes acceptance.

11. Governing Law

These Terms are governed by the laws of the State of Delaware, United States, without regard to conflict-of-law principles. Any disputes will be resolved in the state or federal courts located in Delaware.

12. Contact

For questions about these Terms, contact us at legal@iwakaru.com.